FAQS

I’m Here to Help

Discover some of the most common questions my clients have asked below. If you don’t manage to find the answers you’re looking for, please contact me and I’ll get back to you with more info as soon as I can.

WHAT AREAS DO YOU COVER?

I am based in Tewkesbury, Gloucestershire and will travel anywhere in the UK.
Mileage over 15 miles will be charged at 35p per mile.

WHAT HAPPENS DURING A DECLUTTERING/ORGANISING SESSION?

We will discuss your requirements in an initial consultation, this will provide opportunity for us to gather information and understand your requirements.
A typical session will consist of us decluttering the space, sorting through the items and organising the space.

HOW LONG WILL IT TAKE?

This is dependent on the size of the space and how cluttered the area is.
We recommended a half-day session for a standard sized bedroom or kitchen however this will depend on how cluttered the space is

WHAT WILL HAPPEN TO MY UNWANTED ITEMS?

The choice is yours! Dispose, recycle, donate or sell.

Disposal and Recycling

Where possible we will dispose of unwanted items in your domestic waste bins.

If required we can remove up to a car load and dispose/recycle at the local refuse centre, mileage charges may be applied depending on distance.

We can arrange third party waste carriers or charity collections on your behalf but please note these contracts will be made between you and the third party, any fees and liabilities are with the third party.

Donations

We can take items to the charity shop or local charities for example refuges, food banks etc on your behalf.

Mileage charges may apply depending on distance.

Selling Sites

Everyone loves a bargain and you may want to recoup some of your decluttering costs.

I can list your items and manage the sale - admin fees will apply.

DO I NEED TO BE THERE?

The choice is yours; we can work alongside you or you can leave it all in our very capable hands.
This can all be discussed in the initial consultation.

HOW DOES BODY DOUBLING WORK?

Body Doubling simply means doing a task in the presence of another person; supporting a person’s ability to complete a task. Our expert team have a wealth of experience, we have worked with many individuals in many different settings over the years, so we are here to support you through you journey into improving your living space.
We can work with you virtually or in person, this will be discussed and decided during our consultation.

DO I NEED TO DO ANY TIDYING OR PREP BEFORE YOU ARRIVE?

No prep required; this is what we are here for.
It is beneficial to see the space and natural usage so that we can implement the functionality of the space.

WILL YOU TAKE PHOTOS?

At the time of the booking, you will be sent a photo consent form.
We appreciate the opportunity to use images captured for marketing purposes but this is your decision and we will respect your wishes.

WHAT IS YOUR CANCELLATION POLICY?

A non-refundable deposit of 30% is taken at the time of your booking.
This will be deducted from your final invoice; full payment will be required via bank transfer or cash upon completion of service.
We require 48 hours notice for cancellations, this will enable us to utilise the space and allow other bookings.
We will try to reschedule the booking at our earliest opportunity.

THIS ALL SOUNDS GREAT, HOW DO I BOOK AND WHEN CAN YOU START?

Email, contact us form or call - I will get back to you same day to arrange a consultation.

I am currently taking bookings for Friday, Saturdays and Sundays and some evenings.

Get in touch and we can get started.

FAQ: FAQ